Blue Box Not Collected

Please use this service to report that your Blue Box was not collected on schedule.

Service Promise
After you have submitted this form, you will receive an email with your Service Request number and a link to our online status tool. The link will allow you to track the progress of your request. Within one business day, Halton staff will update the status of your Service Request.

Please Note: You will not be contacted directly by Halton staff about this Service Request. You need to access your Service Request online for service updates.

In the meantime, please leave your Blue Box at the curb.


  1. Getting Started  >  
  2. Service Request Details  >  
  3. Personal Information  >  
  4. Review & Submit  


Getting Started

To ensure we can assist you, please confirm the statements below by checking each box.