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 Halton Region eCommerce: Client Privacy

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At The Regional Municipality of Halton, the privacy and protection of your personal and financial information is very important to us. That's why we've created this privacy statement which fully describes our information gathering and dissemination practices. It's the best way we can demonstrate the Region's commitment to your privacy.

Halton Region uses your personal information for the following purposes:

  • Building your Halton Region account
  • Facilitating the ordering process
  • Personalizing delivery of the content contained within our Web site
  • Facilitating restricted promotions and marketing efforts
  • Personalizing content and information sent when you subscribe to our e-mail services

Use of Your Information

When you register with our site, we ask for your name, company name and e-mail address. Then we ask you to create a Password. We use this to contact you when necessary. When you become a registered user, we also ask if you would like to receive e-mail communication from us. Halton Region will send e-mail only if you have agreed to receive it. You do not have to receive such mailings in order to become a registered user and you may also unsubscribe at any time by following the instructions included in all e-mail.

We may also use information from your account based on your site visits to generate statistics and aggregate reports for internal use, which may be shown to affiliates, subsidiaries, licensees, successors, and partners. These statistics and aggregate reports will not contain any personally identifiable information and your identity will be kept anonymous. Certain confidential information--such as Passwords and credit card numbers-- is not disclosed in any of these reports.

If you purchase a product or service from Halton Region, the information you give--such as your credit card number, purchase information, and contact information--is provided to the banking merchant. Details regarding the purchase are supplied to the distributor or vendor partner. This is necessary to complete the transaction.

We will not disclose your personal information to third parties, except to the extent necessary to provide you with a requested service, under circumstances required by law, or--in limited cases--to our business partners as outlined in this policy.

You will not be contacted directly by any third party as a result of your relationship with Halton Region unless you have given us permission to do so. Any business partners with whom we share your information will be subject to confidentiality restrictions preventing them from sharing your personal information with others.

Security Precautions

Our site has stringent security measures in place to protect the loss, misuse, and alteration of the information under our control.

When you transmit credit card information to complete a purchase or verify data, we always transmit that credit card number in an encrypted format. We use the industry standard SSL (secure socket layer) encryption.

In addition to our encryption standards, your Halton Region account information is Password-protected so that you and only you have access to this personal information. Please do not disclose your Password to anyone. Always remember to sign out of your Halton Region account and close your browser window when your transactions are complete. This helps keep your account safe.

While we strive to protect your personal information, no data transmission over the Internet is guaranteed to be 100% secure. Thus, Halton Region cannot ensure or warrant the security of any information during transmission to or from our site, and you submit information to us at your own risk. However, we do our best to ensure the highest level of security on our systems.

Cookies

We are committed to providing personalized products and services to you. In order to do so, Halton Region uses cookies to store a unique identifier. A cookie is defined as a small amount of text that is sent to your browser from a Web server and stored on your computer's hard drive. If your browser is configured to enable cookies, then your browser adds the text sent to the appropriate file. Your browser will only allow Halton Region to read cookies that came from our web servers. This means that other web sites will not be able to use any information that Halton Region stores on your computer as a cookie.

Halton Region uses cookies to tell us that you have visited our site before, to automatically display information you have requested, and to keep track of the items in your shopping cart. They are used to help us simplify and enhance your shopping experience.

Disclaimer

Ultimately, you are held responsible for maintaining the secrecy of your Passwords and/or any account information. Always be careful and responsible whenever you're online.

HALTON REGION SHALL NOT BE HELD RESPONSIBLE FOR DAMAGE OR LOSS OF ANY KIND DUE TO YOUR USE OF SOFTWARE AND/OR ANY OTHER PRODUCT OR SERVICE PURCHASED AT HALTON REGION. OUR MAXIMUM LIABILITY TO YOU IS THE AMOUNT YOU PAID FOR THE PRODUCT. WE DO NOT NECESSARILY ENDORSE PRODUCTS AND SERVICES MENTIONED AT Halton Region. NEITHER DO WE MAKE ANY WARRANTIES, EXPRESS OR IMPLIED (INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE), ABOUT THE PRODUCTS AND SERVICES IN OUR STORE OR THE ACCURACY OF OUR PRODUCT AND SERVICES LISTINGS. Halton Region DISCLAIMS ALL RESPONSIBILITY OR LIABILITY FOR ANY DAMAGES CAUSED BY VIRUSES CONTAINED AT OR WITHIN THE Halton Region SITE OR WITHIN ANY ELECTRONIC FILES SENT FROM THE halton.ca SITE.

This site contains links to other sites. Halton Region is not responsible for the privacy practices or the content of these other Web sites.

Errors and Omissions

Halton Region works hard to ensure the accuracy of the product information in our store. However, we are not responsible for typographical errors or technical inaccuracies.

Privacy Policy Changes

If we make changes to our privacy policy, we will post those changes on our Web site for you to review.

FAQ Questions

Will you guarantee that my credit card information is safe?

Yes. We're so sure about the security of our site that we back every purchase with a Security Guarantee.

Here are the details of our Security Guarantee:

If using your credit card at Halton Region results in subsequent unauthorized use of your card, we'll cover your liability up to $100.

The unauthorized use must have resulted from you submitting your credit card information directly to Halton Region.

Our guarantee applies only if your credit card information was given to us over the Halton Region secure server.

If you discover unauthorized use of your credit card, you must notify Halton Region of the problem in writing (by e-mail or letter) within 24 hours of discovery. You must also notify your credit card provider in accordance with its reporting rules and procedures.

We limit our Security Guarantee to $100 because your credit-card provider likely will either cover the unauthorized charges altogether, or limit your liability to $50 or less. Your card-user agreement will have the details.

How private is my personal information?

We may share member information in order to provide you with a more integrated and customized member experience. Your information will only be shared with trusted banking merchants, distributors, and/or vendor partners in order to facilitate our services to you.

We use any information you provide us only to enhance your Web experience and enable us to better serve you.